Contact
You can contact Jackpot Hub using the details below.
Operator
jackpot-hub.com is operated by:
MOONSTONE SOFTWARE ENGINEERING LLP
48 STRATHMORE AVENUE, #17-225, FORFAR HEIGHTS, Singapore 140048
Business ID: T13LL1478E
General Enquiries
For general questions about Jackpot Hub, contact:
User Support
For website support, technical issues, access questions or responsible gaming requests, contact:
If your message relates to self-exclusion or access restriction, please use the subject line:
Self-Exclusion Request
Privacy, Complaints and Legal Enquiries
For privacy requests, complaints, correction requests, data access requests or legal enquiries, contact:
What to Include in Your Message
To help us respond, please include:
- your name, if you are comfortable providing it;
- your email address;
- the page or feature your message relates to;
- a clear description of your request;
- screenshots or error details, if relevant;
- whether your request is urgent.
Do not send passwords, payment card details or unnecessary sensitive information.
Response Times
We aim to review and respond to genuine enquiries within a reasonable time. Some requests may take longer if they require investigation, identity verification, technical review or legal assessment.
Responsible Gaming Support
If gambling is causing harm to you or someone close to you, free and confidential help is available in Australia.
National Gambling Helpline: 1800 858 858
Available 24 hours a day, 7 days a week.
If you are in immediate danger or need urgent medical help, call emergency services in Australia on 000.